PRIVACY POLICY
Saffron Chemicals
Last Updated: July 1, 2026
Introduction
Saffron Chemicals & Lab Supplies Trading, trading as Saffron Chemicals (“we”, “us”, “our”), is a supplier of laboratory chemicals, industrial chemicals, laboratory equipment, and related consumables, based in Sharjah, United Arab Emirates. We are committed to protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”) and its implementing regulations.
This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you visit our website at https://saffronchemicals.com, request a quotation, place an order, or otherwise contact us.
Who We Are
Company Name: Saffron Chemicals & Lab Supplies Trading
Trading Name: Saffron Chemicals
Industrial Area 13, Street 41
Gargash Warehouse No. 33
Sharjah, United Arab Emirates
Phone: +971 6 767 8627 / +971 56 141 2476
Email: info@saffronchemicals.com
Website: https://saffronchemicals.com
Governing Law: United Arab Emirates — Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law)
Information We Collect
We may collect the following types of personal information:
We may collect the following types of personal information:
- Full name
- Email address
- Phone Number
- Company name, trade licence details, and business address
- Billing and delivery address
- Enquiry, quotation, and order details (e.g. products requested, quantities)
How We Use Your Information
We process your personal data on one or more of the following bases: your consent; the necessity of processing to perform a contract with you (e.g. fulfilling an order); our legitimate business interests (e.g. improving our services and preventing fraud); and compliance with our legal obligations under UAE law, including safety and hazardous-materials record-keeping requirements.
We use the information we collect to:
- Respond to your enquiries and provide quotations
- Process and manage orders for chemicals, equipment, and related products
- Provide Material Safety Data Sheets (MSDS), technical data sheets, and product documentation relevant to your order
- Arrange delivery, including any hazardous-materials handling and documentation required by law
- Communicate updates, offers, and order or project information relevant to your enquiry
- Improve the performance and content of our website
- Prevent fraud and ensure website and account security
- Comply with legal, regulatory, and safety obligations under UAE law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Legal Basis for Processing
We process your personal data on one or more of the following bases: your consent; the necessity of processing to perform a contract with you (e.g. fulfilling an order); our legitimate business interests (e.g. improving our services and preventing fraud); and compliance with our legal obligations under UAE law, including safety and hazardous-materials record-keeping requirements.
Phone & Email Communication
As is common for B2B suppliers in the UAE, we communicate with clients primarily by phone and email. When you contact us, your phone number, email address, and the content of your communications are processed by us to respond to your enquiry and, where applicable, to prepare quotations and process orders.
Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the website to function correctly
- Analytics Cookies: Help us understand how visitors use our site (e.g. Google Analytics)
You can disable cookies through your browser settings. Note that disabling cookies may affect certain website features.
Third-Party Services
Our website may use the following third-party tools which may collect data independently:
- Google Analytics — website traffic analysis
- • Google Maps — location display
- Facebook, Instagram, LinkedIn, Twitter/X, Pinterest, YouTube — social media integration
International Data Transfers
Some of our service providers (such as Google and social media platforms referenced above) may process data on servers located outside the United Arab Emirates. Where this occurs, we take reasonable steps to ensure such transfers are conducted in a manner consistent with the UAE PDPL, including reliance on the service providers’ own data protection safeguards.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable UAE law, including record-keeping requirements relating to hazardous chemicals and industrial products. Enquiry and contact data is typically retained for up to 2 years unless a longer period is required for contractual, safety, or legal reasons.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security. In the event of a data breach likely to affect your rights, we will notify you and the relevant authorities as required by UAE law.
Children's Privacy
Our website and services are intended for businesses and adults (18 years and above). We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us and we will remove it promptly.
Your Rights
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data where no longer necessary
- Objection: Object to processing of your personal data in certain circumstances
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
Links to Other Websites
Our website may contain links to third-party websites, including brand and manufacturer sites. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
Contact Us
For any questions, concerns, or data rights requests regarding this Privacy Policy, please contact us:
Saffron Chemicals
Industrial Area 13, Street 41
Gargash Warehouse No. 33
Sharjah, United Arab Emirates
Phone: +971 6 767 8627 / +971 56 141 2476
Email: info@saffronchemicals.com
Website: https://saffronchemicals.com